This agreement is entered into by and between Dade City Detail & Lube LLC  ("Service Provider") and the Client. By scheduling or receiving any services, the Client agrees to be legally bound by the terms and conditions outlined below.

1. Definitions

• Services: All auto detailing services provided by the Service Provider, including but not limited to exterior washing, interior cleaning, waxing, polishing, ceramic coating, and additional services as agreed upon.

• Service Location: The location where the Services are performed, as specified by the Client.

• Service Fees: The fees payable by the Client for the Services, as outlined in the booking or invoice.

2. Scope of Services

• The Service Provider agrees to perform the Services as described in the booking confirmation.

• Any modifications to the Services must be agreed upon in writing by both parties. Additional services may result in adjustments to Service Fees and completion timelines.

3. Client Responsibilities

• Vehicle Condition: The Client shall ensure the vehicle is in a suitable condition for detailing, free of excessive damage or hazards. The Client must remove all personal belongings from the vehicle prior to the start of Services.

• Access to Service Location: The Client shall provide safe and lawful access to the Service Location, ensuring the area is free from hazards.

• Disclosure: The Client must disclose any conditions (e.g., heavy stains, pet hair, biological waste, or hazardous materials) that may affect the Services at the time of booking.

4. Service Provider Responsibilities

• Standard of Care: The Service Provider will perform Services in a professional and workmanlike manner, using high-quality products and equipment consistent with industry standards.

• Compliance: The Service Provider will comply with all applicable laws, regulations, and ordinances, including obtaining necessary permits or licenses.

• Insurance: The Service Provider maintains adequate liability insurance to cover potential damages or claims arising from the Services.

5. Payment Terms

• Service Fees: The Client agrees to pay the Service Fees as outlined in the booking confirmation or invoice. Fees are based on the selected services, vehicle size, and condition.

• Payment Schedule: A deposit may be required before Services begin, with the balance due upon completion. Payment methods accepted include cash and credit card.

• Late Payments: Payments not received within 24 hours of service completion will incur a late fee of the greater of $25 or 10% of the service .

6. Cancellation and Rescheduling Policy

• The Client must provide 24 hours notice to cancel or reschedule an appointment. Failure to provide adequate notice will result in a cancellation fee of $40 or 25% of the service cost, whichever is greater.

• The Service Provider reserves the right to cancel or reschedule appointments due to staffing levels, weather conditions, or equipment failure without penalty, and will notify the Client as soon as possible.

7. Personal Property Policy

• The Client is responsible for removing all personal belongings from the vehicle prior to the start of Services. The Service Provider is not liable for loss or damage to any items left in the vehicle, including due to fire, theft, accident, or other causes beyond the Service Provider’s control.

8. Vehicle Condition and Liability

• The Service Provider is not responsible for pre-existing damage to the vehicle or damages that occur during the normal course of detailing, provided Services are performed with reasonable care.

• The Client acknowledges that vehicles are detailed at their own risk and must be able to withstand standard cleaning processes.

• Additional fees may apply for vehicles requiring extra work due to excessive dirt, pet hair, or hazardous materials, as determined upon inspection.

9. Service Guarantee

• If the Client is dissatisfied with the Services, they must notify the Service Provider within 24 hours of completion. The Service Provider will make reasonable efforts to correct deficiencies at no additional cost, provided the issue is due to poor craftsmanship or uncompleted services.

• The Service Guarantee is void if the Client or a third party cleans or repairs the vehicle after the initial service without authorization from the Service Provider.

10. Termination

• Either party may terminate this agreement with 30 days written notice.

• The Service Provider may terminate services immediately if the Client breaches any material term (e.g., non-payment, abusive behavior) and fails to remedy the breach within 10 days.

• Upon termination, the Client shall pay for all Services performed up to the termination date.

11. Dispute Resolution

• Any disputes arising from this agreement will first be addressed through good-faith negotiations.

• If unresolved, disputes will be submitted to mediation in Dade City, Florida. If mediation fails, disputes will be resolved through binding arbitration under Florida law.

12. Limitation of Liability

• The Service Provider shall not be liable for any indirect, incidental, or consequential damages, including but not limited to loss of profits or emotional distress, arising from the Services.

• The Service Provider’s maximum liability shall not exceed the total Service Fees paid by the Client.

13. Miscellaneous

• Governing Law: This agreement is governed by the laws of the state of Florida, without regard to conflict of law principles.

• Entire Agreement: This document constitutes the entire agreement between the parties, superseding all prior agreements or understandings.

• Amendments: Any changes to these terms must be made in writing and signed by both parties.

• Severability: If any provision is found invalid or unenforceable, the remaining provisions remain in full force.

• Force Majeure: The Service Provider is not liable for delays or failure to perform due to causes beyond reasonable control (e.g., natural disasters, war, labor disputes).

14. Contact Information For questions or concerns, contact Dade City Detail & Lube LLC at:

• Email: ebby@dadecitydetail.com

• Phone: 352-521-6050

• Address:  38293 Countryside Place,   Dade City, FL 33525

By booking or receiving services, the Client acknowledges they have read, understood, and agreed to these Terms and Conditions